Jack's Family Restaurant Russellville

Fast friendly service. Amazing crew tonight! Had payment issues, one employee came up & payed for me!! Love that guy!

They have a very good crispy chicken salad. Breakfast is to die for. It's amazing

Biscuits are always light and fluffy .

This was the first time I had been inside Jack's since the store was remodeled. The store looks great inside and out. Seems like new employees have taken over along with the new building. Although I miss seeing the old employees who knew me by name and knew exactly how me and my family liked our food prepared without questioning, the new employees are pleasant. They work just as hard and the staff are becoming familiar with me (Guess that's not a good look for me if I can write a long post about a restaurant ). Overall, from what I can gather, the staff works well together as a team to ensure customers are happy. I've never noticed the drive-thru packed so heavily out to the road for breakfast, lunch and dinner as it has been since reopening(Again , not a good look for me. Don't judge me, I can't cook and if your reading this, you are the one in the long line daily so shush ). I give THIS Jacks 5 stars and a happy face!The food is always delicious and the wait time is decent considering the amount of people demanding service. I salute people in the fast food business. It may seem like an ordinary job to some, but I noticed while inside the restaurant for some people, this is their life making Jacks a home away from home. Obviously the store managers are doing something right because I left out dancing and singing "You'll go back, back, back to Jack, Jack, Jack's for more, ... If you're old school, you should know this song and you can finish it.

Great food. Drive thru moving very slow but may have had some large orders.

Visited this location today. The service was fast. The food was hot and fresh. They even gave me a first responders discount that I didn't even ask for. Great experience.

Food was good, service was also. They've got some new help so it took a minute to get my order. It was lunchtime. Don't know about dinner though. Hot, fresh food is always worth the wait!

It was late and the store was empty so I get it but the staff gathered at the front of house instead of the back because there was a friend of theirs hanging out. Just lots of noise but none of it bothersome really. In their defense the cops had showed up because some drama out back not related to the staff or anyone so maybe that's why everyone was so chatty. The remodle is nice!